Meininger-hotels Reviews

Radical card only payment system . This creates many problems. This excludes the worth of my cash.


The hostel is one of the best i ever used, or the best ever, close to Gare du Midi in Brussels . Just to loud and stressful because of students

Had a holiday booked in Copenhagen for 3 nights just before Christmas. Unfortunately my ex wife abducted my children and I wouldn't be able to take them. I explained this to customer services and asked for a credit note if at all possible. Just got quoted standard line and basically told tough luck. Will never use again or recommend.

I recently stayed at Meininger Brussels City Centre hotel. The rooms were big, clean and most comfortable. The staff was very welcoming and helpful. The decor, location, vibe of the hotel was very delightful. I would definitely recommend and stay again!

If I only could give this hotel zero stars!
Where to begin.
First they cancel our booking and don't care that we have a booking confirmation e-mail and make us pay 50 euro more for a new exact same booking. We had to say yes, as it was late at night and we really couldn't find anywhere else at that time.
It was really noise, dirty and people kept coming into our room while we where sleeping on the last day.

Would really recommend people to stay away!

I (female,18) was staying at the Meininger Hotel in Bruxelles city center. This was one of my worst experiences in any hotel ever. I have never met so rude and disrespectful staff. They never talked nicely but always with a rude and demeening tone. Even the simplest questions for the staff where always met with an atittude. I did not think I would ever expirerence fully adult people talk back with so little respect and care.
Please reconsider staying here, i genuenly felt so unwelcome at my stay.

I mistakenly clicked the wrong month for my booking. I realised immediately my error and I contacted the the property by email and phone but got no reply as it was outside business hours. I phoned first thing the following morning and explained what had happened. I was told it could not be changed and the full amount would have to be paid. I offered to pay extra fee to get the booking amended to the correct dates but refused. No interest to resolve the situation from the property. Very very disappointing.

Booked a hotel room in Copenhagen for a weekend, but the pay gate on the website didn’t work. So I called the customer service, and they told me, that I could go to the hotel a few hours later to pay directly. So I went all the way to the hotel, that told me the booking was cancelled, and a had to pay an additional amount of 50 euro’s to get the room I already booked! Crap service! Tried to call customer service again, but no luck.

They only think about money, liars and shameful
I was amazed at the treatment Meininger Hotel Vienna received by refusing to refund even a portion or change dates and not even allowing us to book again. I NEVER RECOMMEND THIS HOTEL.
Also they lied to us, the hotel is open but we cancel we will get nothing, and on their website it is not possible to book for the particular dates because of covid. This is an hotel company that seeks money, not a passion for hospitality. You prefer to stick to your policy rather than welcoming your guest in the best possible way in times of crisis. Then politics is the only thing left to you. Shameful

Booked to stay here for with a large group in march 2020. Obviously due to the pandemic the hotel change the booking to march 2021. Then the pandemic hit again and i tried to change the booking to 2022 but was informed it was against company policy to change the date again. They let me change the date for later in the year but this is obviously unacceptable for the trip. Now we face a cancellation fee of €1300. The hotel I feel is taking advantage of the pandamic by issuing cancellation fees on changed bookings. The original booking didnt have a cancellation fee. The contact fron the hotel has been terrible. I must have sent 10 emails this week and finally got a reply saying the same automated rubbish about company policy, and how theres no chance of changing the date for next year.

We were due to stay at the Meininger Hotel in Amsterdam in April 2020 but due to the pandemic and after asking many times, they let us postpone once. They collected payment over a month before we were due to stay in April without informing us and confirming by email. We rebooked for October 2020. Since then the Netherlands is no longer on the safe corridor for travelling from England so we would not be insured, our flights have been cancelled twice, we have young children and cannot take risks. We have told them about our situation but they will not refund, postpone or even let us transfer to another hotel in their group as a gesture of goodwill. Their emails are abrupt and lacking in good customer care. I would never book with this chain again! Avoid.

Left speechless at the treatment received by Meininger Hotel Amsterdam Amstel by refusing to refund, even a part of our full 5 days accommodation and not even letting us re book because we did not have a direct booking. Horrendous attitude and DO NOT RECOMMEND EVER. Plus they lied to us the hotel is open and threatening that if we cancel we won't get back anything, and on their website you couldn't book for the particular dates because, guess what, A PANDEMIC. Pretending the hotel is operating when is actually not is one of the lowest level of excuse I have seen. This is the type of hospitality company that is in for the money, not the passion for hospitality or making their guests' happiness their number one priority. You prefer to stick to your policy than accommodate your guest the best way you can in times of crisis. Then the policy is the only thing you will be left with. Ridiculous

Hello
We just found out that you are forcing working students to work while the hotel is closed.
You are being very irresponsible by exposing them and their families to the Coronavirus.
We will write reviews about what you are doing and sharing them in social media.
Do the right thing and send everyone home!
A concerned citizen who will never be your guest.

I stayed there one night prior to departing from Schonefeld airport. A normal, decent and worth its price hotel. All you need is there. Clean bathroom was a great advantage, and the bed was very comfortable. Internet working perfectly and the space of the room was more than enough for one person. A/C and heating worked fine - no problems at all. In the lobby I had pasta and a drink before my evening trip to city center - it was quick and tasty. All that you can expect for the price paid.
I stayed at the MEININGER Hotel Berlin Flughafen.

I reserved a bed in a female-only dorm at the Urban hostel in Copenhagen through Hostelworld. When I got there I was informed that no female-only beds were available and that I would have to share a mixed-gender dorm. This made me feel unsafe, which I expressed to the receptionist but was told there was nothing they could do. I asked for a refund but was told they could not give me refund then and someone would be in touch the day after. This didn't happen. Almost a week after I had to get in touch with them and chase the hostel several times until I received a full refund several weeks after. At the time (this was late on a Friday during the holidays) every hostel in the city was booked so I had to book a hotel and paid last minute, which of course far more expensive. When I contacted the hostel and Hostelworld later about the situation, I was simply told that hostels sometimes overbook and this can happen. I don't recommend this hostel. And I don't recommend booking through Hostelworld.

I would like to take this chance to express again how scared I felt at the prospect of sleeping in a mixed dorm, which led me to pay more for a single room, more than twice the price of this hostel and what I had budgeted for, though it was the cheapest room I could find at the time. In the future, I would ask you to endeavour not to put another woman through the pain I experienced at your hostel by ensuring women are not forced to share with men against their wishes. If I did not have the means and the opportunity to book a hotel room at late notice I would have found such an experience anxiety-inducing, upsetting and not at all restful.